Privacy policy

Privacy Policy

Last updated: 7/31/2025

Elite Logo Cookies operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Elite Logo Cookies is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you. Personal information does not include data that has been anonymized or de-identified.

We may collect or process the following categories of personal information, depending on how you interact with the Services and as permitted by law:

  • Contact details: Name, billing address, shipping address, phone number, and email address.

  • Financial information: Payment details, credit/debit card information, transaction details, and payment confirmations.

  • Account information: Username, password, preferences, and order history.

  • Custom order content: Logos, images, text, and design instructions provided for custom cookie orders.

  • Transaction information: Items viewed, added to your cart, purchased, returned, or exchanged.

  • Communications: Information you provide when contacting customer support or otherwise communicating with us.

  • Device information: IP address, browser type, device identifiers, and network details.

  • Usage information: Interaction history with the Services, including navigation and shopping behavior.

Sources of Personal Information

We collect personal information from:

  • Directly from you when you place an order, create an account, or contact us.

  • Automatically when you use our site, including via cookies and similar technologies.

  • Service providers such as payment processors, shipping carriers, and marketing platforms.

  • Partners and third parties who help us operate or promote our business.

How We Use Your Personal Information

We may use your personal information to:

  • Provide and fulfill orders, including shipping, returns, and customer service.

  • Customize and improve your experience, such as recommending products.

  • Communicate with you about your orders, account, or promotions.

  • Market and advertise our products, including targeted online ads (if you have opted in).

  • Prevent fraud and maintain security of our Services.

  • Comply with legal obligations and enforce our policies.

How We Disclose Personal Information

We may share your information with:

  • Shopify and service providers for payment processing, shipping, IT support, and analytics.

  • Business and marketing partners for promotional purposes (if applicable and permitted by law).

  • Legal authorities when required by law.

  • Affiliates within our corporate group.

  • Third parties you authorize, such as social media integrations.

Relationship with Shopify

Our store is hosted by Shopify, which collects and processes certain personal information about your access to and use of our Services. This may include sharing your data with Shopify and its third-party service providers, some of which may be located outside your country of residence.

To learn more about Shopify’s privacy practices, please review the Shopify Privacy Policy.

Third-Party Websites and Links

Our site may link to other websites we do not control. We are not responsible for the privacy or security of those sites. Please review their privacy policies before sharing personal information.

Children’s Privacy

Our Services are not directed to children under 13 (or the age of majority in your jurisdiction). We do not knowingly collect information from minors.

Security and Retention

We use reasonable safeguards to protect your data, including encryption of payment transactions. No method of transmission over the internet is completely secure.

We retain personal information as long as necessary to provide the Services, comply with laws, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request corrections or deletion of your personal information.

  • Request a copy of your data in portable format.

  • Opt out of targeted advertising.

  • Manage marketing preferences.

To exercise these rights, contact us at elitelogocookies@gmail.com.

International Transfers

If you access our Services from outside the United States, your data may be transferred to and processed in the U.S. or other countries that may not have the same data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated "Last updated" date.

Contact Us

If you have questions about our privacy practices or wish to exercise your rights, contact us:

Elite Logo Cookies
113 Depot Street
Johnson Creek, WI 53038
United States
Email: elitelogocookies@gmail.com